Support

Need help with TrackR? Pick the closest match below. We are a small team — usually one human — so replies come from a real person and not a ticket bot.

Bug reports and crashes

Email support@ridetrackr.app with:

• What you were trying to do
• What happened instead
• iOS version and device model (Settings → General → About)
• A screenshot or screen recording if you have one

Account, sign-in, or data issues

Email support@ridetrackr.app. Include the email address tied to your TrackR account. For deletion requests we will confirm via that email before doing anything irreversible.

Privacy questions or data requests

Email privacy@ridetrackr.app. See the full Privacy Policy for what we collect and how we handle it.

Legal, DMCA, or trademark notices

Email legal@ridetrackr.app. For DMCA takedowns, follow the checklist in section 16 of the Terms of Service.

Feature requests and feedback

Same address — support@ridetrackr.app. Tell us what would make TrackR more useful to you. The roadmap is shaped by what the community actually asks for, not what we assume people want.

Response time

We aim to respond within two business days. Bug reports that affect sign-in or data integrity get bumped to the front of the queue.